POWER SUPPLY These used power supplies are from big job lots so each units cosmetic condition could be slightly different from each other. Few power supplies might have weak or damaged plugs which have been professionally replaced by genuine quality plugs. Universal multi volts laptop adapters might not have included changeable small dc bits unless mentioned. AC power lead is not included but can be included free for UK customers only if requested. Any question please ask before your purchase. We can send you more pictures and further detail. After your purchase kindly email your mobile no. in order to save shipping time in case re-confirmation is required due to minor variation in your order. SHIPPING: Tracking number can only be provided if buyer selected & paid for tracked post otherwise order will be dispatched as normal standard post however proof of post can be provided if required. Some countries like Italy, Spain, Portugal, posts often get lost so we always recommend tracked post for peace of mind. AFTER SALE SERVICE: After receiving the item if you are not happy due to any reason please contact us direct via phone or via email, mentioned at the back page of our flyer and we will try our best to sort out your problem as quickly as possible. We want to give our buyers best after sale service so if our item either not worked as you thought or not as good as you were expecting please tell us and we will replace it free for you regardless of time when you bought that. DO NOT OPEN CLAIM CASE, as this can badly damage our business. Just send a simple email inquiry and we will be more than happy to either refund your money or might send you replacement. We do checks before shipping but mistakes can happen.